The Arab Fund for Economic and Social development Loan
The Arab Fund for Economic and Social development loan aims to complete the process of the Lebanese governance improvement and to support the administrative development program on both human resources (HR) and IT levels.
After taking into account the priorities of the current government and the lessons learned from previous administrative reform efforts, and building on what has been done up to this date, the Office of the Minister of State for Administrative Reform developed an Action Plan for the loan. This plan includes three national targets directly linked to expected relevant outcomes. The latter would guide the office’s future activities which will be funded by a new Arab Fund loan:
First Target: establishing modern management skills in key departments.
This target focuses on addressing the weaknesses and imbalances in the Lebanese administration by building institutional capacity and introducing modern technologies and developing management programs, in addition to the application of e-government and the development of staff capacity through general and specialized training programs.
Second Target: improving access to public services and creating an administration responsive to the citizens’ needs
This target focuses on bringing the administration closer to the citizen, adopting quality service systems, simplifying administrative transactions and activating use of information and communication technologies in order to improve public sector capacity in providing services to citizens.
Third Target: Reviewing and updating legal texts, departments and public institutions structures.
This target focuses on creating a transparent and more effective administration through modern legislations, mechanisms and work systems such as adopting a modern system of tenders, and transferring some public sector activities to the private sector…
Thus, in order to enable the Office of the Minister of State and the Arab Fund develop criteria and indicators for assessing the projects’ impact and standards for their selection, a number of estimated results had been determined within each of the mentioned goals:
First Target: establishing modern management skills in key departments
Expected Outcomes at the national level for achieving this goal:
- Enhance Capacity-building in the subject of strategic planning and support departments to work within a comprehensive development vision (policies development and evaluation, programs preparation, in addition to action plans and tracking systems...)
- Improve the decision makers’ access to administrative data and updated information constantly by using information and communication technologies (document management systems, workflow automation, human resources management system ...).
- Popularize the concept of performance management and support the management concepts that focus on results/outcomes
Second Target: improving access to public services and creating a responsive administration to citizens’ needs
Expected Outcomes at the national level for achieving this goal
- Implementing projects leading to transactions’ completion electronically.
- Improving websites of various public administrations (developing standards and supporting websites developing programs...).
- Identifying and implementing projects to streamline procedures in ministries and public institutions (select a hundred key transactions of importance for a large number of citizens in all public administrations, start their procedures simplification, establish reception offices, develop a one-stop shop for transactions ...).
- Implementing a communication plan and awareness programs in addition to media plans for the administration.
Third Target: Reviewing and updating legal texts, departments and public institutions structures
Expected Outcomes at the national level for achieving this goal
- Update the role, functions and structures of regulatory bodies and public administrations.
- Develop laws and regulations that contribute in the implementation of e-government.
- Develop systems and new legislations for human resources in various departments.
- Support the implementation of a new system for public tenders and a model system for e-procurement.
- Develop laws and regulations that contribute in adopting the good governance concept and in combating corruption, as well as developing accountability system.
In order to achieve these goals the Office of the Minister of State for Administrative Reform will implement a number of programs financed by the new Arab Fund loan. The programs have been identified as follows:
- Development of human resource capacity in public administration
- Supporting projects related to the e-Government Program application
- Activation of public resources management, introduction of quality management concept and adoption of effective mechanisms to combat corruption
- Complete projects that were implemented through the Arab Fund loan No. 325/96
European Union Grant
One of the reasons for the European Union continued support presented to the Office of the Minister of State for Administrative Reform is the office’s good reputation in the management of a large-scale projects and the application of effective supplies and financial practices in accordance with the operational standards and procedures used by international donors.
After the overall achievement of the assistance program for the rehabilitation of the Lebanese administration, the European Union, in order to promote cooperation between them, assigned to the Office of the Minister of State for Administrative Reform the implementation of development projects; as solid waste management; through the budget allocated by the assistance program for the rehabilitation of the Lebanese administration. This program is coordinated by a joint committee with the Ministry of Interior and Municipalities, the Ministry of Environment and the Council for Development and Reconstruction.
As per AFKAR program, it targets the civil society organizations representing the nation’s source. This particular project enhances partnership between the public sector and non-governmental organizations. Also, it charged the Office of the Minister of State for Administrative Reform with another local development project aiming to develop the capacity of municipal clusters in the preparation, implementation and supervision of tourism projects in addition to involving local communities in the process of strategic planning.
These three projects funded by the European Union are under implementation.