Automation of the Work Permits at the Ministry of Labor

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Automation of the Work Permits at the Ministry of Labor

Status :   Completed
Cost :  

$286,794

Source of Fund :   Arab Fund for Economic & Social Development
Scope :  
The project includes the provision of servers, personal computers, scanners, and communication equipment to link the ministry's main building in Beirut with the regional labor offices in Tripoli, Zahle, Sidon, and Nabatiyeh. In addition, it covers the development of a specialized software application automating all the processes of the work permits covering the prior approval, first-time issuance, work permit renewal, bank guarantee refund and status adjustment (disclaimers). Specialized training of the concerned Ministry of Labor staff is also provided in addition to one year technical support to ensure an effective implementation.
Granting of work permits is considered as a core activity of the Ministry of Labor. The whole administrative process of applying for approval and issuing work permits is currently manual, which leads to the compiling of documents, difficulties in retrieving information and delays in processing applications. It was therefore necessary and urgent to implement an Information System to organize and manage the work permits processes electronically. The objectives of automating the work permits procedures are to ensure higher and improved control levels, faster delivery of the service and more reliable record keeping for the purpose of national security and protection of the domestic labor market.
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