The Office of the Minister of State for Administrative Reform (OMSAR) has already provided to the Ministry of Social Affairs (MoSA) the technical and financial assistance that were necessary for the upgrading and implementation of a software application that is known as the “Rights and Access Information System (RAIS)”. The RAIS is currently implemented in six “centers for the disabled” that are spread out across Lebanon. Both the MoSA and OMSAR have come to consider the RAIS as the de facto pilot implementation of a wider, all-encompassing automation project. Implementing a comprehensive project would:
- Continue and improve on the efforts that were started with the implementation of the RAIS;
- Ensure the sustainability of the application;
- Cater to the needs of the MoSA locations that were excluded from the pilot implementation effort;
- Propagate the benefits of the existing application to the ministry as a whole.