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MoFA - France

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Implementing electronic document management over secure communication links between the Ministry of Foreign Affairs in Beirut and Lebanese Representative Offices in France

Status :		Completed
Cost :		Euro 450,000
Source of Fund :		European Union (EU)
Scope :		A fact-finding mission that took place during 2002 at the various Lebanese diplomatic offices in France resulted in a report that recommended the procedures which were the most likely candidates for improvement through modernization. This mission was followed in 2003 by an analysis and a report of the work methods of the corresponding procedures at the MOFA offices in Beirut. Both of these reports will be used during 2004 as a basis to create and implement a project which will introduce electronic document management, database applications, appropriate staff training as well as fast and secure electronic communication methods between the MOFA offices in Beirut and Lebanese representative offices in France. This pilot deployment can then be expanded to cover representative offices worldwide.

The Ministry of Foreign Affairs (MOFA) represents the Government of Lebanon, both formally and operationally, in numerous countries around the globe, through embassies, consulates and other representative offices. The systems and procedures, which are currently in use at these representative offices worldwide, as well as their interface with the MOFA offices in Beirut, need to be modernized. Bringing antiquated work and communication methods up to current standards would greatly enhance the speed of delivery of services to the Lebanese Diaspora and to the foreigner wishing to visit and/or conduct business in Lebanon, not to mention expedite the transfer of vital diplomatic information/data between the representative offices and MOFA.