The following services and deliverables were requested from the Consultancy Team:

• e-Readiness assessment document
• e-Strategy document highlighting priorities
• A preliminary implementation plan document
• A national consensus-building workshop

The approach taken by the National e-Strategy is an encompassing yet practical one. The statement of clear objectives was achieved through the formulation of ICT-based policies (32 were identified). Strategic programs and solutions that meet the objectives of the stated policies and formulated as projects were also proposed.

Consensus building was incorporated into the project from its inception. Stakeholders from the public, private, and academic sectors were identified and dialog with them continued throughout the project through meetings, direct interviews and focus groups.
An e-Readiness assessment for Lebanon was one of the key project outputs. This study which was conducted in the following main areas; Access and Infrastructure, Government Leadership, Human Capacity, e-Business and Economic Environment, and Social Environment and Public Awareness; resulted in the identification of 18 e‑Readiness criteria. It also revealed that that initial conditions for the acceleration of the information society building process exist. However, Lebanon still faces major gaps.

Under the same project, a National e-Strategy portal site (www.e-gateway.gov.lb) was designed and developed to incorporate all information and data pertaining to national e-initiatives and the Information Society.